Cortana to offer tech support and business data answers in Windows 10

In Windows 10, Microsoft is teaching Cortana to assist users in better ways. This week, during the company’s Ignite conference in Chicago, Microsoft’s Joe Belfiore showed off how Cortana is evolving to help users on a business environment to be more productive and assist regular users with technical support.

Note: To show the new capabilities, Microsoft used two versions of Windows 10: build 10072 and 10107.

For example, on Windows 10 build 10072, Microsoft’s Belfiore asked: “Hey Cortana: Show me PowerPoint slides for the charity auction”. And thanks to the indexing service built-in the client, Cortana was able to perform a search for files locally, and those files stored on OneDrive to deliver the correct results – all in one unified UI.